
We took a visit to the newly opened SugarHouse Casino last night. In terms of location, it is fairly ideal - only 15 minutes or so from Cinnaminson. And when we first got there, it was awesome. A bit crowded, but they had a team of individuals available to give you their players club card. And they had the Goldfish machine I like so much.
AND on every slot machine, in the area where they display your name and other info, they had a MINIATURE TV screen set to the Phillies game! Holy crap I thought I was in heaven!
But then things went downhill. Here is a laundry list of grievances:
1) The limits for table games were pretty high when we arrived. 15 and 25 dollars for craps, similar limits for other games. But then around 10 PM when we went back to the tables, EVERY stupid craps table was now a 25 dollar table. Unbelievable! So we were precluded from playing craps. This may be just a first weekend thing, but its not the impression they should have made.
2) It is crowded in there. People constantly bump into you, even when you're sitting at a slot machine. And walking around? That's an adventure in and of itself.
3) The crowd at this casino is not exactly what we're used to at The Borgata or even the Tropicana. There wasn't a lot of general casino etiquette going on.
4) Drink service was more or less non-existent. I did not get one drink from a waitress all night - me and Kim had to go to a bar to buy one. I actually saw a waitress pushing around a cart full of drinks, and apparently people just would flock to her, grab one, and drop a dollar in her bucket. It was basically anarchy.
5) There was security at the door, but it wasn't very good. The most telling moment came when I was playing (and losing) at my usual Goldfish machine. A HOMELESS MAN CAME UP TO ME AND ASKED ME NOT FOR SOME CHANGE, NOT FOR A DOLLAR, BUT FOR FIVE DOLLARS!!!! This is totally unacceptable for any casino.
Those are just the major issues. In any event, I think we'll be taking the extra 40 minutes to go to Atlantic City, unless we hear that things have gotten better.
